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1. #UBER CUSTOMER SERVICE NUMBER HOW TO#
2. #UBER CUSTOMER SERVICE NUMBER DRIVERS#
3. #UBER CUSTOMER SERVICE NUMBER DRIVER#

…Live chat rolls you over to Ask a lawyer so apparently there is no live chat… For example, this Uber review #2741828 says: Multiple reviews reiterate that no Uber live chat is provided. There is no Uber live chat option for both riders and drivers. The customer received an Uber email, but it did not address the issue they were reaching out about. They promised to send an email in response to the issue. However, one did go through, and even though they could contact Uber customer service, the representative was not helpful. After searching through the app and the web, they managed to find a couple of the Uber customer service numbers, which did not go through.

#UBER CUSTOMER SERVICE NUMBER HOW TO#

In the instances when they do, customers are taken around without being provided with solutions to their issues.įor instance, in review #2954514, a rider says they spent over two hours trying to figure out how to call Uber. While some websites list phone numbers, these Uber customer service numbers do not go through. Multiple reviews on PissedConsumer indicate that consumers search online for Uber customer service numbers. However, notes that if the safety incident requires police or medical attention, call 911. There is an Uber phone number provided on their website in case of a safety incident: 1-800-285-561-72.

#UBER CUSTOMER SERVICE NUMBER DRIVERS#

However, it mentions that drivers can access phone support in-app, whether on the road or off-road. The website does not list any Uber phone numbers for customer support, whether for drivers or riders. However, in the response, the Uber customer support did not indicate which locations. According to a recent response on Twitter, the Uber customer service phone number is only available in specific locations. One of the top consumer questions is how to call Uber customer service. How to Contact Uber Customer Service by Phone? difficulty finding the rider at the listed pick-up location.Ģ.

riders who flaunt COVID-19 safety measures.being locked out of the app without explanation.Uber drivers also encounter challenges when using the app or in the cause of their rides. His efforts to contact Uber support via email or phone have been futile. He was charged more for a pass that he did not understand.

#UBER CUSTOMER SERVICE NUMBER DRIVER#

He was first charged $5 for no show even though the driver couldn’t find him. įor example, in a video review (2234205), the customer could not contact Uber to seek a refund on a $24.99 charge that had accumulated over a couple of months. difficulty contacting Uber customer service.When the riders declined, the Uber driver dropped them off at the side of the road and falsely reported them for not wearing masks. About 4 minutes into the ride, away from the major roads, the Uber driver requested that they pass by her house so she could use the bathroom. sometimes, there are no vehicles available.įor instance, in Uber review #2704325, the rider scheduled a pick-up at 11.30 PM.riders falsely accused of not wearing a mask.drivers arriving later than the scheduled time.the car number plate on the app and the car that arrives do not match.The top Uber complaints are in regards to safety include: With that said, there have been some safety complaints, as evidenced by Uber reviews on. It also features speed limit alerts that remind drivers to stay with a given speed limit.

The app automatically locks out drivers who exceed the consecutive driving hours limit. is doing to keep you safe.ĭrivers undergo several screenings, including criminal background screening, before being approved to accept rides on the Uber app. A dedicated safety center on the app details what Uber Technologies, Inc. The app is built with easily accessible safety features such as emergency assistance, GPS tracking, phone number anonymization, on-trip reporting, share my trip, and 2-way ratings. According to their website, the app takes particular measures to ensure that both riders and drivers are safe. is comparably safer and more convenient than taxis and public transport. Riders and drivers considering signing up to the app often wonder, “Is Uber safe?”.